I found Paracord Planet's website very easy to use. The dark green cord that I purchased was very true in color to what I saw on screen. I called customer service for some advice on cord locks when I saw that they also sold them AFTER I had made my purchase. Customer service made it super easy for me to add them to my order before they shipped. Prompt and courteous service with people willing to above-and-beyond, and with a great product. I recommend Paracord Planet whole-heartedly.